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Female Spa Attendant

Job Description

 


 


 


 


 


 


 


 


 


 


 


We are looking for a Female Spa Attendant who can provide our spa guests with warm, professional and genuine assistance.
JOB SUMMARY: Spa Attendants are primarily responsible for the smooth, efficient operation and impeccably neat and clean appearance of all areas of the Healing Arts Center including the Locker Room, Front Desk and Pool.  It is the daily function of the Spa Attendant to ensure each area of the locker room is fully stocked with products and amenities. Locker Room includes the area front desk, locker bays, wet areas (including outdoor basking pool), and fitness center.
ESSENTIAL JOB FUNCTIONS:



  1. Ensures that all supplies and refreshments are stocked, available and offered to guests including but not limited to towels, water, tea and fruit

  2. Ensures that facilities in the Front Desk/Locker room are kept impeccably neat and clean, and in safe conditions at all times, notifying a Supervisor/Manager immediately when facilities need servicing/repairing

  3. Greet guests politely ensuring they are checked into the Locker Room in a timely fashion

  4. Take care of guest needs, giving each guest a robe, sandals and tour of Locker Room facility

  5. Complete all checklists as directed by the Supervisor/Manager

  6. Level one knowledge of current booking system (look up guests' appointments, print itinerary)

  7. Constant interaction with our guests offering products and amenities

  8. Monitor our guests to ensure we are providing everything they need

  9. Ensures that the facilities in the Front Desk/Locker Area are kept impeccably neat and clean, and in safe conditions at all times, notifying a Supervisor/Manager when facilities need service/replacing

  10. Assists with the housekeeping duties as needed

  11. Level one knowledge of current booking system (look up guests' appointments, print itinerary, etc.)

  12. Ensures guest safety by showing them proper user of facilities

  13. Constant interaction with our guests offering products and amenities

  14. Monitor the guest use of facilities, making sure that guests do not endanger themselves with overuse of facilities (i.e., Steam room, sauna, whirlpools)

  15. Ensures that facilities are kept impeccably neat and clean, and in safe condition at all times, notifying a Supervisor/Manager immediately when facilities need servicing/repairing

  16. Responsible for the replenishment of cabin and locker room products as directed by Supervisor/Manager

  17. Reports and documents any observed or known safety hazards, conditions or unsafe practices and procedures to a Supervisor/Manager immediately

  18. Is aware at all times who is in the Locker rooms

  19. Notifies a Supervisor/Manager immediately if there is suspicious behavior that may put staff or guests in danger

  20. Adheres to Cavallo Point values for guest and staff member interaction

  21. Takes ownership of guest's problems or complaints and refers situations to a Supervisor/Manager if unable to fully satisfy the guest

  22. Rotates stock and perishables as set down by management
     


About Cavallo Point


Cavallo Point is a San Francisco Bay area luxury lodge in one of America's most popular national parks. It's one of the most romantic destinations in the area and a great springboard for Northern California adventures. In addition to being a member of Historic Hotels of America, this San Francisco luxury resort was named one of the "Top 10 New American Landmarks" by Travel+Leisure and also received LEED Gold Certification for its environmentally sustainable design and construction.


About Our Benefits


Here are some of the benefits available to qualifying employees:



  • Paid Time Off program

  • Anthem Medical Insurance Options

  • Employee Assistance Program

  • 401k Retirement Option

  • Job training

  • Promotion from within

  • Employee discounts on dining, spa, retail and hotel stays





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