Medical & Cosmetic Dermatology Receptionist (1 year of exp. reqd.)
Southern Marin Dermatology Southern Marin Dermatology Sausalito, CA Sausalito, CA Full-time Full-time $25 - $28 an hour $25 - $28 an hour 7 days ago 7 days ago 7 days ago About SMD Southern Marin Dermatology (SMD) is a thriving private medical and cosmetic practice located in Sausalito, CA.
Our recently expanded state-of-the-art clinic encompasses four physicians, two physician assistants, and a clinical esthetician.
Currently, we are celebrating 10 years as the first and only dermatology practice in Sausalito and we will be adding an additional provider to our team in the early fall.
For this reason, we are looking to expand our team of dedicated Patient Coordinators.
This growth has been driven by a strong focus on culture, including respect for our employees and patients, and high standards for patient care.
Job Overview SMD is seeking an experienced and professional Medical Front Desk / Patient Coordinator who will report to the Assistant Manager.
This role is primarily responsible for patient scheduling, insurance verification, patient check-in and check-out, explanation of fees, collection of payment, and product sales within our boutique store.
Excellent customer service and communication skills are essential! Job Responsibilities for Medical Front Desk / Patient Coordinator 1.
Patient Scheduling Communicate with patients in a friendly and helpful manner, via phone, email, text, patient portal, etc.
Enter all new patient demographic information into our electronic health record software.
Schedule patient treatment with provider according to SMD scheduling guidelines.
Ensure proper insurance authorization and/or referral is obtained.
2.
Patient Check-In Greet each patient in a pleasant and professional manner.
Evaluate patient chart data to verify and document patient demographic and insurance information.
Secure all necessary patient signatures; obtain proper informed consent.
Mark arrival time of patients in office and track patients in the reception area, communicate as needed.
3.
Patient Check-Out Review fee sheets for correct charges and diagnosis; enter information into computer.
Explain all fees and patient financial responsibility.
Collect payment for services.
Ensure patients understand their condition, treatment, and provider instructions.
Schedule follow-up appointments.
Explain products within the boutique, contribute to sales goals.
Focus on patient satisfaction.
4.
Administrative Answer phones in a friendly and helpful manner.
Call no-show patients; reschedule as needed.
Work waitlist and recall lists.
Keep reception area neat and clean.
Prepare labels, charts, miscellaneous correspondence, etc.
Assist other front office personnel as needed.
Performs other duties as assigned.
Qualifications / Required Skills:
High school diploma or equivalent.
2 years of relevant experience in a healthcare setting or medical practice; dermatology or cosmetic services experience a plus.
Excellent customer service and communication skills.
Empathetic with patients' needs and concerns.
Treat patients and co-workers in a professional and courteous manner.
Ability to work as a team member.
Able to manage multiple tasks simultaneously.
Highly motivated and organized.
Excels under pressure.
Well-organized with attention to detail.
Logistics Location:
On-site at our beautiful, waterfront office in Sausalito.
Hours:
Full-time (approximately 40 hours per week) Mon - Fri.
Benefits:
Insurances (medical, dental, vision) PTO & paid holidays 401K Plan Employee discount on products and services Job Type:
Full-time Pay:
$25.
00 - $28.
00 per hour Expected hours:
40 per week
Benefits:
401(k) Dental insurance Employee discount Health insurance Paid time off Vision insurance Healthcare setting:
Medical office Outpatient Private practice Telehealth Medical specialties:
Dermatology Schedule:
8 hour shift Day shift Monday to Friday
Experience:
Computer skills:
1 year (Preferred) Customer service:
1 year (Required) Medical scheduling:
1 year (Required) Ability to Commute:
Sausalito, CA 94965 (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Our recently expanded state-of-the-art clinic encompasses four physicians, two physician assistants, and a clinical esthetician.
Currently, we are celebrating 10 years as the first and only dermatology practice in Sausalito and we will be adding an additional provider to our team in the early fall.
For this reason, we are looking to expand our team of dedicated Patient Coordinators.
This growth has been driven by a strong focus on culture, including respect for our employees and patients, and high standards for patient care.
Job Overview SMD is seeking an experienced and professional Medical Front Desk / Patient Coordinator who will report to the Assistant Manager.
This role is primarily responsible for patient scheduling, insurance verification, patient check-in and check-out, explanation of fees, collection of payment, and product sales within our boutique store.
Excellent customer service and communication skills are essential! Job Responsibilities for Medical Front Desk / Patient Coordinator 1.
Patient Scheduling Communicate with patients in a friendly and helpful manner, via phone, email, text, patient portal, etc.
Enter all new patient demographic information into our electronic health record software.
Schedule patient treatment with provider according to SMD scheduling guidelines.
Ensure proper insurance authorization and/or referral is obtained.
2.
Patient Check-In Greet each patient in a pleasant and professional manner.
Evaluate patient chart data to verify and document patient demographic and insurance information.
Secure all necessary patient signatures; obtain proper informed consent.
Mark arrival time of patients in office and track patients in the reception area, communicate as needed.
3.
Patient Check-Out Review fee sheets for correct charges and diagnosis; enter information into computer.
Explain all fees and patient financial responsibility.
Collect payment for services.
Ensure patients understand their condition, treatment, and provider instructions.
Schedule follow-up appointments.
Explain products within the boutique, contribute to sales goals.
Focus on patient satisfaction.
4.
Administrative Answer phones in a friendly and helpful manner.
Call no-show patients; reschedule as needed.
Work waitlist and recall lists.
Keep reception area neat and clean.
Prepare labels, charts, miscellaneous correspondence, etc.
Assist other front office personnel as needed.
Performs other duties as assigned.
Qualifications / Required Skills:
High school diploma or equivalent.
2 years of relevant experience in a healthcare setting or medical practice; dermatology or cosmetic services experience a plus.
Excellent customer service and communication skills.
Empathetic with patients' needs and concerns.
Treat patients and co-workers in a professional and courteous manner.
Ability to work as a team member.
Able to manage multiple tasks simultaneously.
Highly motivated and organized.
Excels under pressure.
Well-organized with attention to detail.
Logistics Location:
On-site at our beautiful, waterfront office in Sausalito.
Hours:
Full-time (approximately 40 hours per week) Mon - Fri.
Benefits:
Insurances (medical, dental, vision) PTO & paid holidays 401K Plan Employee discount on products and services Job Type:
Full-time Pay:
$25.
00 - $28.
00 per hour Expected hours:
40 per week
Benefits:
401(k) Dental insurance Employee discount Health insurance Paid time off Vision insurance Healthcare setting:
Medical office Outpatient Private practice Telehealth Medical specialties:
Dermatology Schedule:
8 hour shift Day shift Monday to Friday
Experience:
Computer skills:
1 year (Preferred) Customer service:
1 year (Required) Medical scheduling:
1 year (Required) Ability to Commute:
Sausalito, CA 94965 (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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